Violet's and Home Scents

Shipping and Payment

FREE UK DELIVERY (except Highlands & Islands) WHEN OVER 50 SPEND.
DESPATCHED USING NEXT DAY COURIER SERVICE

All our prices include VAT.
We are happy to accept credit/debit card information over the phone, process it securely.
We are happy to accept orders over the phone and love speaking with our customers.
We accept Paypal,Visa, Switch, Solo, Maestro and Mastercard.
We keep all your information confidential and secure and we do not retain any credit/debit card details.

FREE UK DELIVERY (except Highlands & Islands) WHEN YOU SPEND OVER 50 BY NEXT WORKING DAY COURIER SERVICE.
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We aim to despatch your order within 24 hours, many received before noon are despatched the same day when received Monday to Thursday - Friday orders are delivered on Monday , Except for Bank Holidays (we want your order to be on its way to you quickly not piled up in the courier's warehouse.) Saturday and Sunday deliveries are available but there are higher charges by the couriers for this service, please ask us for prices. - 01434 607722

Royal Mail we only use for under 2kilo parcels.

Our courier will emal or text you with the 2 hour delivery window which will also allow you to change the delivery day or provide alternative delivery address, however If you know you wll not be at home please put an alternative address or "safe place" on your order Iin "delivery instructions" box as our courier always requires a signature or instruction for a "safe place".

You can even click on the courier's delivery email and follow the van to see how close he is to your address.

If you would like your order despatched on a certain day, or to a neighbour, or to your work address - simply add this on your order in "delivery instructions" box or phone us 01434 607722

If there is any delay whilst we make your product then we will always let you know
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UNITED KINGDOM except Highlands and Islands
Charges for less than 50 spend
2.85 for parcels less than 1.95 kg - Royal Mail 2nd class
6.95 for parcels - next day courier (monday to friday)
Courier next day delivery (Monday to Friday) UK mainland is our main method of despatching your orders. We just want to get your order to you as quickly as possible.

Due to the charges by Royal Mail we use it for small parcels under 1.95 kgs weight. The charge Royal mail for medium parcels is excessive and consequently we have negotiated good rates with our courier company.
Other International Service - Germany, Belgium, Holland, Luxembourg, Italy, Spain
Price is for 1 box up to 20 kilos (including box and packaging)
Other International Service - Greece, Hungry, Poland, Czech Republic, Slovakia, Slovenia
Price is for 1 box up to 20 kilos (including box and packaging)