FREE UK delivery on 60 spend | Order by noon for same day dispatch (Mon-Thurs) | 01434 607722 |

Shipping and Payment

FREE UK delivery (except Highlands & Islands) with orders 60 and over.
Orders placed before 2pm are usually dispatched the same day ( depending on availability
Please not we do not dispatch on Fridays.

All our prices include VAT.  We accept credit/debit card information by phone and process it securely.
We accept Paypal,Visa, Switch, Solo, Maestro and Mastercard.
We keep your information confidential and secure and do not retain any credit/debit card details.

We aim to dispatch orders the same day if received before 2pm Monday to Thursday.
Our courier will email or text you with the 2 hour delivery window which will also allow you to change the delivery day or provide alternative delivery address, however If you know you wll not be at home please put an alternative address or "safe place" on your order Iin "delivery instructions" box as our courier always requires a signature or instruction for a "safe place".

If you would like your order dispatched on a certain day, or to a neighbour, or to your work address - simply add this on your order in "delivery instructions" box or phone us 01434 607722

Please allow extra time for candles and diffusers to be made.
UNITED KINGDOM except Highlands and Islands

Up to 1.95kg:
1st class Royal Mail - 3.50
2nd class Royal Mail - 3.00

Parcels over 1.95kg:
Courier delivery - 1-3 days - 4.50
Courier delivery (1-3 days) UK mainland is our main method of despatching your orders. We just want to get your order to you as quickly as possible.

Due to the charges by Royal Mail we use it for small parcels under 1.95 kgs weight. The charge Royal mail for medium parcels is excessive and consequently we have negotiated good rates with our courier company.
Other International Service - Germany, Belgium, Holland, Luxembourg, Italy, Spain
Price is for 1 box up to 20 kilos (including box and packaging)
Other International Service - Greece, Hungry, Poland, Czech Republic, Slovakia, Slovenia
Price is for 1 box up to 20 kilos (including box and packaging)
Northumbrian Botanicals Ltd.