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What types of payment do you accept?

You can pay for your purchases in several different ways using payment systems which are secure and encrypted.

PayPal account or Credit & debit cards by Secure Processing
Phone us with your card details and order. We do not keep any records of card details, all information is shredded after processing.
Cheque by post before despatching

Are all of your items in stock?

All our items are made here in Northumberland; there may, on occasions, be a slight delay whilst we are making another batch. In which case, we will always notifiy you and offer to send the available items with the outstanding item to follow without any extra postal charge.

Are all your products natural?

All our products are 100% natural. We use natural botanics and natural minerals and declare ALL our ingredients on the back labels.
NO Parabens - NO synthetic colours or fragrances - NO mineral oils - NO petro-chemicals

Do you share my details with any other persons or companies.

No, we do not share our customer information with any other businesses. Baby Scents and Home Scents are sister companies and you may receive information or offers from either company relating to the other.

I can't find the answer to my question. What do I do?

Phone 01434 607722 Monday to Friday between 9.00 and 5.00pm and talk to us or email sales@homescents.co.uk

I would like to offer one of your products as a gift. Is this possible?

We are happy to send one of our products as a gift and will include a gift card free of charge with your name as the sender.
Simply order the gift on a separate order, complete the delivery address, and add into the comments section at the checkout area - "please include a gift card saying........."