|
FREE POSTAGE ON UK ORDERS OVER £40
[ Home ] [ Catalog ] [ Terms & Conds ] [ Search ] [ View Basket ] [ Checkout ] [ Contact Us ] About Us Home Scents are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Home Scents
Unit 1 The Courtyard Ochrelands Fellside Hexham, Northumberland NE46 1SB United Kingdom
Phone: 01434 607722
Fax: 0871 2424725
Email: sales@homescents.co.uk |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment.
We accept Maestro, Visa and Mastercard and Paypal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Delivery normally in 5 - 7 working days. |
| Delivery Schedule We aim to deliver your order promptly. We will normally send your order to you in 7 business days . European orders are generally received in under 14 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Home Scents is not VAT registered therefore no vat charged on products. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01434 220744(International +44 1434 220744 or fax us on 0871 2424725 or write to us at Ravensbourne, 12 Percy Terrace, Bellingham, Hexham, Northumberland. NE48 2BY U.K. |
Privacy Policy Home Scents do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. You will be responsible for the cost of returning goods if there is no problem with the quality or condition of the goods on arrival. |
FREE POSTAGE ON UK ORDERS OVER £40
|
